Verify the sender, payment instruction and official Foresmart channel before acting.
Foresmart publicly states that company emails use the @foresmart.com domain. Any bank-account change, urgent payment request or unfamiliar contact should still be verified independently before money or documents are released.
Check whether the visible email address uses the official company domain.
Enter only the sender’s email address. The checker runs in the browser and does not send the address to Foresmart.
A display name such as “Foresmart Accounts” is not an email-domain check.
A result showing @foresmart.com does not prove the full message is authentic. Independently verify bank changes, unusual attachments and urgent payment instructions.
Stop when identity, beneficiary or urgency does not match the approved process.
One warning sign does not prove fraud, but it is enough reason to pause and verify independently.
Non-Foresmart email domain
A sender using a free, misspelled or unrelated domain should be treated as unverified.
Urgent bank-account change
Fraud attempts often create pressure to replace payment instructions without an independent check.
Personal beneficiary account
Do not send a company freight payment to an employee, sales representative or other personal account.
Account name mismatch
The bank beneficiary should align with the contracted or invoicing entity and approved payment instruction.
Unexpected attachment or login link
Do not open a document or sign-in page until the sender and domain are independently verified.
Request to keep the change secret
A request to avoid the normal finance, purchasing or management approval chain is a serious warning sign.
Never approve a new beneficiary inside the same message that requested the change.
Use a separate, previously trusted channel and retain the evidence of who verified the account.
Pause the payment
Do not use the new details until verification is complete.
Compare the legal names
Check the quote, contract, invoice and bank beneficiary for a consistent company identity.
Use the original channel
Call or start a new WhatsApp or email using contact details from foresmart.com—not the suspicious message.
Confirm with two people
Use internal finance approval and an authorized Foresmart contact for material bank-detail changes.
Record the verification
Keep the date, contact, confirmed beneficiary and the document version used.
Release only the approved amount
Match the payment to the approved invoice and do not combine unrelated requests.
Check the identity across the email, quotation, invoice and shipment reference.
Email domain
The visible sender must end exactly in @foresmart.com. A matching display name is not enough.
Message history
Check whether the request continues the real shipment, quotation and approved contact history.
Quotation reference
Verify the service, route, customer name, amount, currency and validity.
Invoice identity
Confirm the invoicing entity and beneficiary information against the approved payment record.
Shipment references
Check booking, B/L, AWB, container or Foresmart reference consistency.
Independent confirmation
Verify changes through the official phone, WhatsApp or a newly typed official email address.
Move quickly without destroying the evidence.
Payment recovery and account protection can be time-sensitive. Contact the bank and the real company through independent channels as soon as possible.
Report Suspicious CommunicationDo not reply to the suspect thread
Preserve the message, headers, attachments and payment instruction without continuing the conversation.
Contact the bank immediately
When money has been sent, ask the bank about recall, freeze or fraud procedures without delay.
Contact Foresmart through the website
Use robin@foresmart.com, the published phone/WhatsApp number or the Contact page.
Notify internal finance and security
Protect other users, accounts, passwords and outstanding payments.
Document the event
Record sender address, domain, time, requested account, amount and actions taken.
Report to the relevant authorities
Use the bank, email provider, police or cybercrime reporting channel applicable to the customer’s country.
Share only the information required for the verified shipment and recipient.
Remove unnecessary personal data, use approved company channels, confirm external upload links, and avoid sending passwords or financial credentials in ordinary email.
Questions about official domains, bank changes and suspicious messages.
When the payment or identity is uncertain, stop and verify through the official Contact page.
Open Official Contact DetailsIs every email ending in @foresmart.com automatically safe?
No. The domain check is necessary but not sufficient because sender names or technical headers can be manipulated. Verify unusual payment or bank changes through an independent official channel.
What should I do when bank details change?
Stop the payment and confirm the change using the original phone, WhatsApp or a newly created message to an official Foresmart address. Do not verify only by replying to the changed email thread.
Can I pay a personal bank account named by a salesperson?
Treat that request as a red flag. Company freight payments should be matched to the approved contracting, invoicing and beneficiary entity.
Where can I verify Foresmart’s public contact details?
Use the official foresmart.com Contact page. The currently published public contact is robin@foresmart.com and +86-132-6655-1664.
What information should I send when reporting a suspicious message?
Send the sender address, screenshots, message headers where available, requested bank details, invoice or quote reference and whether any payment was made.
Do not send money or sensitive documents until the identity is verified.
Start a new message to robin@foresmart.com or call / WhatsApp +86-132-6655-1664 using the details published on foresmart.com.