Last updated: July 31, 2026
This Privacy Policy explains how Foresmart Forwarding Ltd. (“Foresmart,” “we,” “us,” or “our”) handles personal information when you visit this website, request a freight quote, contact our team, or otherwise use our services.
1. Who controls your information
Foresmart Forwarding Ltd., headquartered in Shenzhen, Guangdong, China, is responsible for the personal information described in this policy. Privacy questions and requests can be sent to robin@foresmart.com or through our contact page.
2. Information we collect
Depending on how you interact with us, we may collect your name, company, job role, business email address, phone or messaging details, origin and destination, cargo description, dimensions, weight, quantity, Incoterm, requested service, documents you choose to provide, and the content of your inquiry. We may also receive technical data such as IP address, browser type, device information, referring page, pages viewed, approximate location, cookie identifiers, and form-security logs.
3. Why we use information
We use information to answer inquiries, prepare and manage freight quotations, coordinate services, communicate shipment milestones, verify cargo and compliance requirements, prevent misuse, operate and secure the website, measure performance, improve our content, maintain business records, and meet legal or regulatory obligations. Where required, we rely on your consent; otherwise processing may be necessary to take steps at your request, perform a contract, meet legal duties, or pursue legitimate business interests.
4. Quote and contact forms
Information submitted through a quote or contact form is used to respond to that request and to evaluate the requested shipment. Do not submit passwords, payment-card data, government identification numbers, or sensitive personal data through a general website form. A quotation is not a booking, customs decision, legal opinion, or guarantee of capacity or transit time.
5. Marketing communications
We do not treat a freight inquiry as blanket consent to unrelated marketing. If you separately choose to receive marketing, you may unsubscribe through the message or contact us. Service and transaction messages may still be sent when needed to handle an active request or shipment.
6. Cookies and analytics
The website may use necessary cookies for security, forms, preferences, and site operation. Analytics or marketing technologies, if enabled, should be presented through the applicable consent controls. You can also manage cookies through your browser, although blocking necessary cookies may affect site functions.
7. When information is shared
We may share relevant information with affiliated offices and service providers that support hosting, email, forms, analytics, security, customer communications, carriers, airlines, shipping lines, warehouses, customs brokers, agents, truckers, delivery providers, insurers, and professional advisers. Shipment data is shared only as reasonably needed to assess or perform the requested service, manage risk, or comply with law. We do not sell personal information for money.
8. International transfers
International freight necessarily involves organizations in multiple countries. Your information may therefore be processed in China, the origin or destination country, and locations used by our service providers. Where required, we use appropriate contractual or legal safeguards for international transfers.
9. Retention
We retain inquiries, quotations, shipment records, correspondence, compliance records, and technical logs only for as long as reasonably needed for the purposes above, applicable limitation periods, dispute handling, security, accounting, tax, customs, and other legal obligations. Retention periods vary by record type and jurisdiction.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so please use an appropriate secure channel before sending confidential commercial or identity documents.
11. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent; opt out of certain disclosures or marketing; and complain to a competent privacy authority. These rights may be subject to legal exceptions. To make a request, email robin@foresmart.com. We may need to verify your identity and authority before acting.
12. Children
This business-to-business website is not directed to children, and we do not knowingly seek personal information from children.
13. External websites
Links to carriers, ports, government agencies, social platforms, and other third parties lead to services governed by their own privacy practices. We are not responsible for those external policies.
14. Policy changes
We may update this policy to reflect operational, legal, or technology changes. The revised date above identifies the current version. Material changes will be communicated when required.
15. Contact
Privacy questions or requests: robin@foresmart.com
Foresmart Forwarding Ltd.
Shenzhen, Guangdong, China